Velisse Shipping Policy

At Velisse, we strive to ensure your order reaches you quickly, safely, and affordably. Please review our shipping policy below:

Processing Times

• All orders are processed within 3-6 business days (excluding weekends and public holidays) after receiving your order confirmation.

• You will receive a notification with tracking details once your order has been dispatched.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.

• Estimated delivery times:
  

  • Standard International Shipping:10-15 business days

  • Express International Shipping: 6-8business days

   

Please note: delivery times are estimates and may be subject to carrier delays or circumstances beyond our control.

Order Tracking

Once your order is shipped, you will receive an email with a tracking number. You can use this to monitor your shipment’s progress.

International Shipping

• Velisse ships worldwide.

• Customers are responsible for any customs duties, taxes, or import fees charged by their local government.

• Velisse is not responsible for delays caused by customs.

Damages & Issues

We take great care in packaging your items. However, if your order arrives damaged, missing, or incorrect, please contact us at Velissefragrances@gmail.com within 7 days of delivery so we can make it right.

Shipping Restrictions

• We do not ship to P.O. boxes in some countries.

• Certain items may not be available for international delivery due to local regulations.

Contact Us

If you have any questions about shipping or need assistance with your order, please reach out to us at:
📧 Velissefragrances@gmail.com